Skip to main content

The day before

  • Every provider can sign in on their recording device.
  • Microphone access is on for the app on every device. See common issues.
  • Tomorrow’s schedule is in the app, with patient names on each visit.
  • The front desk knows how to send an intake link and open it on the clinic iPad.
  • Each provider has reviewed and signed one test note.

Go-live morning

  • Devices are charged.
  • Each provider knows where to tap to start recording. See record a visit.
  • Someone is named to answer staff questions during clinic.

End of the day

  • Every visit has a note in Reports, or a recording that’s still processing.
  • Nothing shows Processing failed in More → Recordings. If it does, tap Retry.
  • Unsigned notes are either signed or assigned to a provider for tomorrow.
  • Write down what slowed anyone down, for the end-of-day check-in.